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  • info@bigm.com

Operations

About the Operations Team

The Big M Operations department oversees the daily mechanics of moving freight coast to coast. Our driver managers dispatch over three hundred trucks daily, and each driver manager is assigned specific drivers that they know by name, for a truly personal driver experience. The customer service representatives maintain contact with shippers and receivers daily, ensuring that freight is on-time, and that pickups are scheduled and deadlines are met. Big M specializes in no-touch dry van freight within the continental United States.

Larry Fitts

Larry Fitts

VP | Operations

Kim Coffey

Kim Coffey

Operations Manager

Stoney Cox

Stoney Cox

Driver Manager Supervisor

John Martindale

John Martindale

VP | Information Technology

David Harrell

David Harrell

VP | Marketing

Josh Palmer

Josh Palmer

Load Planner

Jeff Roberts

Jeff Roberts

Fleet Driver Manager

Tony Sharplin

Tony Sharplin

Fleet Driver Manager

Jessica Joyner

Jessica Joyner

Fleet Driver Manager

Melanie Flake

Melanie Flake

Fleet Driver Manager

Sandy Ruiz

Sandy Ruiz

Fleet Driver Manager

Jeremy Wilson

Jeremy Wilson

Fleet Driver Manager

Sherry Irvin

Sherry Irvin

Receptionist

Marshia Hatcher

Marshia Hatcher

Customer Service

Donna Hill

Donna Hill

Customer Service

Alexandria Rios

Alexandria Rios

Customer Service

Mitzy Carillo

Mitzy Carillo

Customer Service

Mayra Rodriguez

Mayra Rodriguez

Customer Service